A clear view of
your information.

Browsing

With your permission, we record an anonymous visitor identifier, page path, visit count and timestamps to understand website use. We do not store IP addresses or use fingerprinting in the CMS. You can decline measurement without affecting site access. Your hosting provider may keep operational access logs.

Contacting us

Submitting the contact form sends your name, email, company, area of interest, and message to Assisto’s customer management system for storage and follow-up on your enquiry. Please do not include passwords, sensitive personal information, or confidential documents. Contact [email protected] with questions or requests concerning submitted information.

AI chat

When you send a chat message, it is shared with Assisto’s RAG service at dev.assisto.tech along with a randomly generated visitor identifier and conversation identifier. The assistant uses the configured Assisto knowledge document. Do not include sensitive personal information or confidential material.

A random visitor identifier is saved in this browser for up to 30 days. Chat identifiers and recent messages are kept in tab session storage to preserve continuity between pages, and expire from active use after 30 minutes of inactivity. Starting a new chat clears the local conversation, not records already held by the service. Clear browser site data to remove the visitor identifier. Contact Assisto for server-side retention and deletion requests.

Voicebot demo requests

Demo requests collect contact details, preferred time, call recordings or transcripts, conversation flow and optional API documentation. We use these to prepare and evaluate your demo. Recordings may be processed by Deepgram for transcription and diarization; transcripts and documents may be processed by Anthropic for generation, review and testing. Confirmation is sent only after approval and readiness checks. Provide only material you are authorised to share, and remove unnecessary personal information. Files and generated artifacts are accessible to authorised Assisto operators.

Website chat questions and available replies are also stored in our customer management system for support and product follow-up. Contact [email protected] for access, correction or deletion requests, and for the retention terms applicable to your demo.

External services

Client marks and site code are served from this website. Links to email applications are handled by your device. No account or sign-in is required to browse.

Questions

Contact [email protected] for questions about information you have sent to AssistoAI.