ASR: turn speech into usable context
Recognise spoken input and pass it into the conversation engine. Keep the user’s intent connected to previous turns and the information already gathered in the session.
SPEECH, CONNECTED TO ACTION
Voice & language
The same capable agent.
Now, in your customer’s voice.
Combine our conversational engine with Assisto ASR, AST, and TTS. Understand speech, work across languages, and speak a useful response—with speech capabilities spanning more than 40 languages.
Discuss your use caseVOICE & LANGUAGE01 / 03
40+ languagesASR · AST · TTSVoicebots with tool calling
VOICE & LANGUAGE / OVERVIEW
Speech is the interface. The engine still does the work.
A voicebot needs more than a transcript and a recorded answer. Assisto connects speech recognition, speech translation, and speech synthesis to the same context-aware engine that powers our chat agents. Spoken requests can lead directly to CRM lookups, API calls, and business actions.
What the engine
can do.
Capabilities that connect the model to the job you need it to perform.
AST: work across languages
Translate speech where the workflow requires another language. This gives multilingual service teams a common way to process requests while customers communicate in a language they are comfortable using.
TTS: respond naturally
Generate spoken replies from the agent’s response. Use the same service instructions, FAQs, and connected business information that shape the text experience.
A voicebot that can call tools
Connect the speech layer to your configured agent. While the engine fetches information or runs a tool, the dialogue can continue; when results arrive, they become part of the reply.
BUILT AROUND THE WORK
Where voice & language fits.
Multilingual customer support
Answer service questions and retrieve customer-specific information in a spoken conversation.
Appointments and service requests
Collect the request, check a connected scheduling system, and communicate the available next steps.
Field-team assistance
Let a team member ask for information or report an update through a voice interface.
FROM CONFIGURATION TO USE
Make it work
for your business.
The deployment starts with your sources, your users, and the task the system needs to complete.
- 01Select the required languages and the spoken service journey.
- 02Connect ASR, AST where needed, and TTS to the conversational engine.
- 03Configure the same business tools, instructions, and FAQs used by the agent.
- 04Evaluate real calls, accents, terminology, and the conditions of the target channel.
A CLOSER LOOK
Common questions.
How many languages are supported?
Assisto’s speech capabilities cover more than 40 languages. The deployment is configured and evaluated for the languages and speech components your workflow needs.
Is this separate from Conversational AI?
The speech models are separate components. Connect them to the main conversational engine to create a voicebot with the same context and tool-calling capabilities.
Can speech run on a device?
Yes. Assisto also offers edge deployment for ASR, AST, and TTS on supported Qualcomm Hexagon and Apple silicon.
Can we start with only transcription?
The speech components can be used for recognition, translation, or synthesis without requiring a complete voicebot workflow.
YOUR NEXT CHAPTER
Let’s build something useful.
Bring your business challenge. We’ll bring AI, data, and a practical way forward.
